We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

onnokramer's avatar
onnokramer
Helpful | Level 6
3 years ago

Storage space does not match the actual used space?

Storage space does not match the actual used space? I use dropbox already for a decade approximately and in general, I'm very happy with the free account. Mostly I share files with students (temp...
Storage space
  • onnokramer's avatar
    onnokramer
    3 years ago

    Dear all,

    DB is allowed on 3 devices. I saw on one of them a hidden file and after I deleted that the acount space matches

    So I solved it myself

    take care

    Onno Kramer

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Bilbo7 - sorry to hear about this.


Could you clarify what's reported in your plan tab in regards to your quota and where you're spotting the discrepancy? 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!