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Forum Discussion
Space usage is incorrect
Привет всем!
Нужна помощь. В моем дропбоксе уже давно занято по факту 50 мб. Но в аккаунте написано, что занято 3.15 ГБ. Как восстановить справедливость?)
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Hi all!
Help is needed. In fact, 50 mb have already been occupied in my dropbox for a long time. But the account says that 3.15 GB is used. How to restore?
Привет, AleksandrMoskalev, спасибо, что присоединился к нашему сообществу!
Возможно, вы когда-нибудь включали нашу функцию резервного копирования?
Видите ли вы какие-либо резервные копии, занимающие ваше место здесь?
Дайте мне знать, что вы найдете.
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Hey AleksandrMoskalev, thanks for joining our Community!
Did you perhaps enable our backup feature at any point?
Do you see any backups taking up your space here?
Let me know what you find.
- Hannah
Dropbox Staff
Привет, AleksandrMoskalev, спасибо, что присоединился к нашему сообществу!
Возможно, вы когда-нибудь включали нашу функцию резервного копирования?
Видите ли вы какие-либо резервные копии, занимающие ваше место здесь?
Дайте мне знать, что вы найдете.
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Hey AleksandrMoskalev, thanks for joining our Community!
Did you perhaps enable our backup feature at any point?
Do you see any backups taking up your space here?
Let me know what you find.
Вроде бы не включал. Но это не точно. В любом случае я не вижу в своем аккаунте никаких резервных копий. Есть только две папки весом 50 мб.
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It doesn't seem to be included. But it is not exactly. In any case, I do not see any backups in my account. There are only two folders weighing 50 MB.
- Hannah
Не проблема, мы можем изучить это подробнее, если хотите.
Можем ли мы отправить вам электронное письмо?
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Not problem, we can look into this further, if you want.
Can we send you an email?
Hello!
I have 16.8GB in my Basic account, and at the moment Dropbox is saying it's full - 19,8 GB used. However, the Dropbox folder on my hard drive only contains about 9GB.- Nancy
Hi Semyon_SPB and fo2_lejardinhotels, I hope you’re both doing well.
Semyon_SPB, can you please have a look at your Backups page, and let me know if you see any files being backed up there?
fo2_lejardinhotels, can you send me a screenshot of what you see on your Plan page instead?
Also have the same error. Dropbox says I am using 2,5GB, when I can find just 499MB, as can be seen in the screen shot below. I already checked my backups, and there is none there.
Dear Dropbox,
My Dopbox backup is empty but status is: Using 4.03 GB of 2 GB storage
All my files are around 900Mb!
What is going on?
Hi Community
Lately my Dropbox app tells me i should have a look on my Files as i'm running out of space... Which irritates me a bit since I switched off all autosync folders and functions. Basically i only use Dropbox as a second Cloud for my old files which i was too lazy to transfer to my NAS.
On my local Disk all the Dropbox Files take 370MB of Space. While Dropbox calculates my used Disk Space as 6.6GB.
Anybody have an Idea what it could be or how to solve it?
- Rich
Super User II
Vortex86 wrote:
On my local Disk all the Dropbox Files take 370MB of Space. While Dropbox calculates my used Disk Space as 6.6GB.
Check your Backups page.
Thanks! It seems that something was backed up there... after deletion it's all back to normal
