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Forum Discussion

annapretorius's avatar
annapretorius
Explorer | Level 4
2 years ago

Size of files on dropbox harddrive and dropbox.com not corresponding

Why is the size of a folder on my dropbox drive different to the size it is on dropbox website?  
Desktop
Storage space
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey annapretorius! Welcome to our forum.

 

If you don’t mind, I’d like you to send me a couple of screenshots of what you see on your end (both on the Dropbox website and the desktop app). 

 

This way, we can compare both and take it from there. 

 

Thanks!

annapretorius's avatar
annapretorius
Explorer | Level 4
2 years ago

Thanks I will send some screenshots. I am working on a mac. I dont know if this is the issue with size calculation?

 

  • annapretorius's avatar
    annapretorius
    Explorer | Level 4
    2 years ago

     This is the file size as shown on my Mac.

     

    • annapretorius's avatar
      annapretorius
      Explorer | Level 4
      2 years ago

      When I go on dropbox.com and calculate the size of the same file it is smaller.

       

      • annapretorius's avatar
        annapretorius
        Explorer | Level 4
        2 years ago

        599.18gb on dropbox and file size is 643.11gb on my harddrive.

         

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