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Forum Discussion

SGordin's avatar
SGordin
New member | Level 2
10 months ago

Shared Folder won't upload

My boss tried to share a folder with me and I keep getting a message that says my Dropbox is full. So I cleaned out a lot of files and have plenty of space now, but when I try to get the shared folde...
Error Messages
Quota
Shared Folders
Storage space
  • SGordin's avatar
    SGordin
    10 months ago

    Hi Jay, I think it was empty. Not entirely sure though. He just made another folder and shared it with me and I was able to get to that one. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi SGordin, thanks for messaging the Community!

 

How large is the shared folder you're trying to add to your account? 

 

Is it greater than your total free quota on your account?

 

This will help me to assist further!

SGordin's avatar
SGordin
New member | Level 2
10 months ago

Hi Jay, I think it was empty. Not entirely sure though. He just made another folder and shared it with me and I was able to get to that one. 

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