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Forum Discussion
poojajain
2 years agoExplorer | Level 3
refer a friend bonus data not received
refer a friend bonus data not received for any of my referrals since 2018. today also I sent referral and the other person accepted the referral, created account and installed dropbox but my account ...
Roey
New member | Level 2
I have sent at least 5 accepted invites but the storage space is not changing. How come?
maher1982
2 years agoSuper User
Whenever someone uses your referral link to create and validate a new account on Dropbox, you’ll both get extra storage added to your Dropbox.
Now after you refer someone, they’ll need to complete the following steps before you both receive the extra storage space.
- Click the link in the referral email or the link that was shared with you, and follow the prompts to create a Dropbox account.
- Download and install the Dropbox desktop app.
- Sign in to the desktop app.
- Verify their account's email address.
Note: Sharing a folder doesn't count as a referral.
Note 2: The max number of referral can win you a free space is 32 only
- Megan2 years agoDropbox Staff
Hi Roey, welcome to our Community!
Did they install the Dropbox application on a unique computer? Mobile devices do not count for referrals.
Keep in mind that they would also need to verify their email address. What's the referral's status on your plan page here?
Keep me posted!
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