You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

32may's avatar
32may
Explorer | Level 4
10 months ago

Refer a friend - Ineligible

I have a problem with my "Refer a friend". I invited and convinced a colleague to use dropbox. Even though he registered and installed dropbox, it did not add the promised 500 MB. It says "Ineligible...
Desktop
Referrals
Storage space
32may's avatar
32may
Explorer | Level 4

I tried contacting support at www.dropbox.com/support but only got a chat with the AI that got stuck in a circle and went nowhere. Where exactly can this be addressed - can I ask for an email to a specific person?

loafyloafcakes's avatar
loafyloafcakes
New member | Level 2
9 months ago

Would very much appreciate some help on this too!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey loafyloafcakes, welcome to our Community! 

     

    I just sent you an email, in order for us to have a closer look into this. 

     

    I'll see you there, thanks! 

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