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Forum Discussion

32may's avatar
32may
Explorer | Level 4
10 months ago

Refer a friend - Ineligible

I have a problem with my "Refer a friend". I invited and convinced a colleague to use dropbox. Even though he registered and installed dropbox, it did not add the promised 500 MB. It says "Ineligible...
Desktop
Referrals
Storage space
32may's avatar
32may
Explorer | Level 4

I tried contacting support at www.dropbox.com/support but only got a chat with the AI that got stuck in a circle and went nowhere. Where exactly can this be addressed - can I ask for an email to a specific person?

loafyloafcakes's avatar
loafyloafcakes
New member | Level 2
9 months ago

Would very much appreciate some help on this too!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey loafyloafcakes, welcome to our Community! 

     

    I just sent you an email, in order for us to have a closer look into this. 

     

    I'll see you there, thanks! 

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