You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
insanemoe
2 years agoExplorer | Level 4
Referral Bonus Disappeared
I had various Bonuses from referrals since 2011 or so. I've earned around 14Gb just in referrals + my Basic 2Gb, and I recently subscribed to a short Trial but after it ended, it all disappeared...
Jay
Dropbox Staff
From the screenshot you showed earlier, you would have 14 referrals, and the extra bonuses in this screenshot would be separate to that.
This still wouldn't make it 14 GB, unless there are more bonuses when you scroll down.
insanemoe
2 years agoExplorer | Level 4
I counted 8 + the extra bonuses (cannot scroll down more)
In one way or another, I don't see that extra storage space in my account or something is missing.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!