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Forum Discussion
Jon C.10
2 years agoCollaborator | Level 8
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on...
- 4 months agoHi Everybody,We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
- This beta is only available to US-based users
- You must be on macOS 15 beta
- You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
TheMainOne
Collaborator | Level 9
I only partly blame Apple. This lies squarely in the lap of drop your box. They have mismanaged their company, mismanaged their service, mismanaged their communication with their customers and dropped the ball and the box entirely. They should be ashamed of themselves.
They could've created their own an API. Apparently other companies are doing exactly that. They are figuring a way to make this work we're only drop your box is screwed the pooch every which way but loose.
Due to the way they treated me previously when I confronted them on their silly decisions to let a woman act racist in a public way who is the manager for them, I am happy to keep the pressure on them. Next time when I ask for an answer, maybe you'll give one. Or maybe you won't be here to be able to give one. Either way works for me.
Drop your box could've handled this had they got their asses in gear long ago. They are big enough to actually exert pressure on Apple. I don't know what they have or haven't done but whatever it is it hasn't worked. And they have failed to communicate with their customers in a timely manner as well.
Drop your box disgusts me. This is a perfect study on a slow moving disaster. I think though it will speed up here quite shortly.
gfawcett777
2 years agoHelpful | Level 6
I'm happy to keep applying pressure to get this fixed. Dropbox is a big part of our creative business and we pay a lot of $ every month for it. Not it is pretty much rendered useless.
- shinbeth2 years agoExperienced | Level 13
Dropbox Product Manager & Community Manager
"We understand that you want an update on this issue as soon as possible, and our engineering team is working to get the external drive support reinstated. We are sorry that we don't have any updates for you at this time, as we know this can be frustrating. We have shared your responses with the team, and we will get back to you as soon as we've an update."
Hehehe. Could be fixed tomorrow. Or in a month. Or in a year. Or in five years. Who knows 🙂 This is what you get with 'Agile Development' these days.
- TheMainOne2 years agoCollaborator | Level 9
Yes, I am disgusted with your lack of being ahead of this issue. You knew this was coming. You had to because you are big enough to get the lowdown from Apple. Tell me I'm wrong?
So why did you fail your customers by not getting out ahead of this issue? Answer that specifically please!
Why have you marked, or someone in the company, marked this issue is resolved? It is not resolved. It's ridiculous that you tried to hide it like this.
In my opinion, drop your box is probably the most ridiculous excuse for a company I've ever seen. I have canceled my paid account as I'm sure many others have and will in the coming days and weeks and months.
Next, I have demanded repeatedly that you answer to your Woke BS about your hiring manager who said publicly that she would hire black people just because of their color over any qualified other people. And this is a white hiring manager. The whole debacle is one of the biggest embarrassments I can imagine a company having. And still, there has been no response as to whether or not this woman has been punished, fired and what specifically has happened to right this wrong.
My family is multiple races. We all think this is a huge embarrassment. We all want a chance to be hired for any job we're looking for based on our qualifications not our skin color. We can make a difference about our qualifications. We have no choice about our skin color. Grow. Up.Please tell us what you have done to correct this horrific wrong that was publicly espoused. Tell us what you've done to fix it so that it will never happen again in this company. Go on… Tell us.
I bet what we hear is crickets all the way around. Figures.
Shame on you for all of these huge errors in judgment.
- ArthurPix2 years agoCollaborator | Level 10
TheMainOne I’ve been one of the loudest complainers about this issue, but this thread has nothing to do with the merits of affirmative action or lack thereof. Please express your grievances in an appropriate place, which is NOT THIS THREAD. Good luck with your evangelism elsewhere.
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