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Forum Discussion

CarolP's avatar
CarolP
New member | Level 2
9 months ago

Notification re upgrading account and separate one telling me to change password

I have been told my dropbox is full and need to upgrade my account. i have also had a notification that i need to change my password because it has been compromised. What to believe? ...
Notifications
Quota
Security
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey CarolP, thanks for bringing this to our attention.

 

Are these notifications coming to your email address or are they pop-ups within your Dropbox account?

 

Can you send us a screenshot of the notifications?

 

And if they are email notifications, make sure to also include the email address they were sent from.

 

Thanks in advance!

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