Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
They wanted me to sign up with 300 users to accommodate the 600TB of data I have stored already. The quote was for 300 users @ $200.00 per user, per year. Only way to get that pricing was to sign a 1 year SLA. When you break it down, it's only about $16.00 per user, but because of the storage amount, they said it was necessary to have that many users in order to accommodate the amount of storage.
cgi_ltd so the $60K was a true number they quoted you? For reference for everyone else, now that Dropbox is reaching out to people, you have 600TB and that would factually cost you $60K per year.
Yup! They originally wanted $70k, I told them no way and bounced me back the $60k quote. If you have 500 - 600TB, these are the prices I have been getting quoted.
If you're an administrator and you were to price out drives, you're looking at ~5-6kUSD for that much storage. And then maybe another 400USD/year for electricity to power the drives. Then throw in maybe another 2400USD/year for a fast internet connection. You're looking at an initial investment of ~8kUSD and an ongoing expense of 2800USD/year; a far cry from Dropbox's price point.
The idea that Dropbox's "tools" are worth 50-60kUSD/year is just insane.
I imagine there is going to be a run on hdds/hbas/etc as people/companies migrate to local storage. Get ready for it everyone!
We have a modest 34TB - we ran out of space today and have been told by DB support that we should try deleting files, or we can upgrade to enterprise - I did not bother to ask how much. So the solution to our storage issues, recommended by our chosen cloud storage solution, is to delete our files? Brilliant.
I do feel for them if they have been hit hard by mining, but surely they will end up losing lots of customers?
Has anyone considered using BOX? We need to find an alternative solution quickly. We already have google drive, but I find the uploads t be throttled so it takes too long to deliver the images to our clients.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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Talk to the Dropbox Community and get advice from members.","title":"Storage Space","shortTitle":"Storage Space","parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"avatar":null,"topicsCount":1341,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-15T00:57:14.114-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/"},"ForumTopicMessage:message:696037":{"__typename":"ForumTopicMessage","uid":696037,"subject":"No additional space on Business Advanced","id":"message:696037","revisionNum":2,"repliesCount":615,"author":{"__ref":"User:user:1718317"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:696037"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:696037"},"body@stripHtml({\"truncateLength\":200})":" Dear community, \n I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...","body@stringLength":"748","rawBody":"
Dear community,
\n
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
\n
\n
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
\n
\n
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
\n
\n
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cgi_ltd so the $60K was a true number they quoted you? For reference for everyone else, now that Dropbox is reaching out to people, you have 600TB and that would factually cost you $60K per year.
","body@stringLength":"403","rawBody":"
so the $60K was a true number they quoted you? For reference for everyone else, now that Dropbox is reaching out to people, you have 600TB and that would factually cost you $60K per year.
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Yup! They originally wanted $70k, I told them no way and bounced me back the $60k quote. If you have 500 - 600TB, these are the prices I have been getting quoted.
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If you're an administrator and you were to price out drives, you're looking at ~5-6kUSD for that much storage. And then maybe another 400USD/year for electricity to power the drives. Then throw in maybe another 2400USD/year for a fast internet connection. You're looking at an initial investment of ~8kUSD and an ongoing expense of 2800USD/year; a far cry from Dropbox's price point.
The idea that Dropbox's \"tools\" are worth 50-60kUSD/year is just insane.
I imagine there is going to be a run on hdds/hbas/etc as people/companies migrate to local storage. Get ready for it everyone!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-10-18T08:59:28.013-07:00","lastPublishTime":"2023-10-18T08:59:28.013-07:00","metrics":{"__typename":"MessageMetrics","views":2124},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:696037/message:722567","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDcyMjU4OCw3MjI1ODg","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDcyMjU4OCw3MjI1ODg","node":{"__ref":"ForumReplyMessage:message:722588"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:722588":{"__typename":"ModerationData","id":"moderation_data:722588","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:722588":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1734438"},"id":"message:722588","revisionNum":1,"uid":722588,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"parent":{"__ref":"ForumReplyMessage:message:722567"},"conversation":{"__ref":"Conversation:conversation:696037"},"subject":"Re: No additional space on Business Advanced","moderationData":{"__ref":"ModerationData:moderation_data:722588"},"body":"
We have a modest 34TB - we ran out of space today and have been told by DB support that we should try deleting files, or we can upgrade to enterprise - I did not bother to ask how much. So the solution to our storage issues, recommended by our chosen cloud storage solution, is to delete our files? Brilliant.
I do feel for them if they have been hit hard by mining, but surely they will end up losing lots of customers?
Has anyone considered using BOX? We need to find an alternative solution quickly. We already have google drive, but I find the uploads t be throttled so it takes too long to deliver the images to our clients.
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