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Ken33073's avatar
Ken33073
New member | Level 2
5 months ago

My Dropbox is full, but I deleted everything.

I keep getting the message that my Dropbox has stopped syncing because it's full.  So, I moved or deleted almost everything, yet I still get the message.  How can this be?  I want everything gone so ...
Dropbox Basic
Error Messages
Storage space
Ken33073's avatar
Ken33073
New member | Level 2

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago

Ken33073 

 

You have the Backup feature enabled. Check the Backups page that I referred to in my previous reply.

  • Ken33073's avatar
    Ken33073
    New member | Level 2
    5 months ago

    I checked the Backups page, and I disabled backing up to my PC.

    But why does backing up on my PC count against my storage space?  I am concerned about what's stored in the cloud.  I can't even check what is on the cloud.  It just keeps telling me it's "full".

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