You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

rhinsch's avatar
rhinsch
Explorer | Level 3
11 months ago

Missing referral space. Where did it go?

I have 13.25 GB in referrals but get a message that I have exceeded my 2GB limit.
It has been like this for many days now.

How is that corrected so sync will restart?
Referrals
Storage space
    • rhinsch's avatar
      rhinsch
      Explorer | Level 3
      11 months ago

      The log showed no errors and the small txt files I was testing with. They were there in the folder only as files with no text in them.

      On the PC folder I could see the I was well below the allowed size. After I moved a large chunk of files out it started syncing again.

      I think that fixed it

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!