You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

khinkeh's avatar
khinkeh
Explorer | Level 3
2 years ago

Keeping Online-Only files at DropBox Due to Insufficient Local Storage

Please point out where I have gone wrong: At Setting/General, Online-only files on Mac set to “ON” as per appendix 1 At Finder (Mac), Open the Dropbox folder, Right-click the file or folder you'd ...
  • Walter's avatar
    2 years ago

    Hey khinkeh, thanks for posting on our Community and sorry to hear you're having issues with this.

     

    Can you please confirm that you've set your files to be online only on your machine following these steps? You could also tell by taking a look at the syncing icons of the files inside your Dropbox folder.

     

    If you have already set them to be online only and the desktop app is 'up to date' in your menu bar and not still syncing, you could also try clearing the cache folder.

     

    Let me know of any updates!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!