We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ND3000's avatar
ND3000
New member | Level 2
4 months ago

I'm being prompted to upgrade when I am viewing someone else's Dropbox files?

The only reason I am on dropbox is because someone invited me to view and access their drop box files. Now, because they've filled it up I am being prompted to upgrade my free account - why?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for your post, ND3000

     

    That’s because any files they upload within the shared folder are also added to your own Dropbox account causing you to go over-quota (if the total amount of files surpasses the 2GB). You can also read more info here.

     

    If you want them to share files with you, which won’t take up account space, they can make a shared link and send it over instead.

     

    Let me know if that helps.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!