You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

leeann_seifert's avatar
leeann_seifert
New member | Level 2
4 months ago

I‘m on a family plan but Dropbox still asks me to upgrade my plan because I don’t have enough space

I‘m on a paid family plan (shared from by my parents) and now i can’t sync a few of my new files with the family storage, dropbox then tells me to upgrade my plan because i‘m out of storage space whi...
Account Settings
Dropbox Family
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

When you go to www.dropbox.com/account/plan what does it show? If it says 'Basic' you are not part of your families Family Plan so they need to invite you and you need to accept it. 

About Storage Space

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