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Forum Discussion

rwellink's avatar
rwellink
Explorer | Level 3
2 years ago

how long files accessible?

I have had my Dropbox full for years; is a free version; now I use another storage medium; I get an email from Dropbox every time that my box is full and I need to upgrade; but I don't want to upgrade; how long will my photos and files stay in Dropbox and be accessible to me?

FAQ
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi rwellink, thanks for messaging the Community!

     

    Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

     

    If you have any further queries, feel free to message back.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi rwellink, thanks for messaging the Community!

     

    Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

     

    If you have any further queries, feel free to message back.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    rwellink wrote:

    ... how long will my photos and files stay in Dropbox and be accessible to me?

    They'll remain in your account as long as the account is active. If your account is idle (no activity or sign-ins) for more than a year, it will be deleted due to inactivity.

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