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rwellink's avatar
rwellink
Explorer | Level 3
2 years ago
Solved

how long files accessible?

I have had my Dropbox full for years; is a free version; now I use another storage medium; I get an email from Dropbox every time that my box is full and I need to upgrade; but I don't want to upgrad...
FAQ
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi rwellink, thanks for messaging the Community!

     

    Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

     

    If you have any further queries, feel free to message back.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
rwellink wrote:

... how long will my photos and files stay in Dropbox and be accessible to me?

They'll remain in your account as long as the account is active. If your account is idle (no activity or sign-ins) for more than a year, it will be deleted due to inactivity.

rwellink's avatar
rwellink
Explorer | Level 3
2 years ago

Thanks!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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I have had my Dropbox full for years; is a free version; now I use another storage medium; I get an email from Dropbox every time that my box is full and I need to upgrade; but I don't want to upgrade; how long will my photos and files stay in Dropbox and be accessible to me?

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Thanks!

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Thanks!

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Hi rwellink, thanks for messaging the Community!

\n

 

\n

Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

\n

 

\n

If you have any further queries, feel free to message back.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2023-04-20T06:04:34.494-07:00","lastPublishTime":"2023-04-20T06:04:34.494-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":549},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001015/message:678237/message:678246","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"587","rawBody":"

Hi , thanks for messaging the Community!

\n

 

\n

Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

\n

 

\n

If you have any further queries, feel free to message back.

","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:678246_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:678270":{"__typename":"ModerationData","id":"moderation_data:678270","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ModerationData:moderation_data:678247":{"__typename":"ModerationData","id":"moderation_data:678247","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1850":{"__typename":"User","id":"user:1850","login":"Rich","uid":1850,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODUwLTMzNTg3aTcyRjIyNTZERjk5NTI4NDk"},"rank":{"__ref":"Rank:rank:49"},"email":"","messagesCount":33386,"biography":null,"topicsCount":4,"kudosReceivedCount":8940,"kudosGivenCount":74,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T13:23:00.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":5436},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"ForumReplyMessage:message:678247":{"__typename":"ForumReplyMessage","id":"message:678247","revisionNum":1,"uid":678247,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"conversation":{"__ref":"Conversation:conversation:678237"},"subject":"Re: how long files accessible?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:678247"},"body":"
rwellink wrote:
\n

... how long will my photos and files stay in Dropbox and be accessible to me?

\n
\n

They'll remain in your account as long as the account is active. If your account is idle (no activity or sign-ins) for more than a year, it will be deleted due to inactivity.

","body@stringLength":"522","rawBody":"
 wrote:
\n

... how long will my photos and files stay in Dropbox and be accessible to me?

\n
\n

They'll remain in your account as long as the account is active. If your account is idle (no activity or sign-ins) for more than a year, it will be deleted due to inactivity.

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