You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Vitaaliy
3 months agoExplorer | Level 3
How can I be using 8.69 GB out of 2 GB? Where can I check my actual storage?
Hi! I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"?
I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material.
I would like to delete some my items to remain within the legal memory limit of Free Plan. How can I do it?
- RichSuper User II
Vitaaliy wrote:
I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material.
Your actual usage can be found on your Plan page.
I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"?Have you checked your Backups page?
- VitaaliyExplorer | Level 3
Thank you, Rich, for your prompt reply.
I do not understand how I can use 8.69 GB of 2 GB space. My Baqckups page is empty. I would like to see space occupation table with exact memory occupied by each item. Is it possible here? Why this first rate information is buried so deep somewhere? How can I plan using DropBox facility with closed eyes?- MeganDropbox Staff
- MalinoisNew member | Level 2
Hello Rich,
the solution is simple:
When Dropbox was still small and unknown, you received 500Mb of storage space for each new user you brought to Dropbox via an invitation link.
Like Vitaly, I also had around 6GB of storage space, which has suddenly disappeared. Dropbox is now asking me to pay for the storage space that I have earned by inviting new users. Dropbox is also threatening to delete my data irrevocably.
That's a disgrace.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!