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Forum Discussion

Toruse's avatar
Toruse
New member | Level 2
5 months ago

Getting a "you're out of space" email notification

I keep getting emails and notifications claiming that I've reached my 2gb storage limit. Upon checking the contents of my dropbox account, the files total up to just over 3mb. So, Dropbox, what the h...
Error Messages
Quota
Storage space
TB62's avatar
TB62
New member | Level 2
4 days ago

I received a message that I was running out of Dropbox space and was offered a couple of options.  I chose the $199 option (charge is on my credit card statement), but when I tried to download a file, it said I was out of space.  I should have plenty of space . . . . . 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 days ago
    TB62 wrote:

    I chose the $199 option (charge is on my credit card statement), but when I tried to download a file, it said I was out of space.  I should have plenty of space . . . . . 

    Take a look at your Plan page. What play does it say you're on, and what does your usage show? Provide a screenshot if you can.

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