We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Toruse
5 months agoNew member | Level 2
Getting a "you're out of space" email notification
I keep getting emails and notifications claiming that I've reached my 2gb storage limit. Upon checking the contents of my dropbox account, the files total up to just over 3mb. So, Dropbox, what the h...
Rich
5 months agoSuper User II
@Toruse wrote:
Upon checking the contents of my dropbox account, the files total up to just over 3mb.
Take a look at your Plan page. What does it show for your usage? Take a screenshot if you can, please. It would look like this:
Also, have you checked your Backups page?
- Toruse5 months agoNew member | Level 2
Ok, I've found what's taking up all the space. Dropbox has spontaneously backed up game data that it shouldn't have. Now it won't let me delete that data. Every time I click delete it opens up the app, where it only gives me the option to view back up files, which then just opens up the same list of files that started this circular mess. I've paused the backup so it won't add anything else, but it still won't let me delete what's already backed up.
- Walter5 months agoDropbox Staff
So you're not able to delete your backed up folders from the backups page Toruse?
Does the issue persist even after accepting all cookies on the page?
Are you able to navigate the desktop app's preferences to check your backups tab?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!