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Forum Discussion
Getting a 'not enough Dropbox space' error, when I have plenty of space
Everyday I get this (see screenshot) on Mac Os when connecting any device to sync photos. "Not enough dropbox space" - Mac - But I have PLENTY of space.. and I see it on both of my macs but not my ip...
Hi conalwn,
I'm happy to hear that everything is back in working order! It's possible that your cache wasn't properly clearing upon signing out and back in, which is the usual operation that would clear out the cached files causing this error message. This problem seems to have resolved itself while we were investigating.
For anyone else receiving this error message, sign out, then sign back in to clear your cached files. If that doesn't work, please let me know and we can take a deeper look!
Regards,
Ben
That folder is a subfolder of my dropbox (see screenshot).
Usually, connecting my iphone and letting the images propagate works fine.
But regularly, when my dropbox has plenty of space, I see 'not enough space' message, as demonstrated.
And this can happen when I'm only try to sync, for instance, 5MB of photos. there is plenty of spare capacity in dropbox and on the iphone, and on the mac. If I connect 'another' device, say an SD card or another iphone, I will see the same message from dropbox.
If I sign out of dropbox and sign back in again the syncing will be restored -- but that requires reselecting a whole load of options and is not a viable solution.
