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Forum Discussion

nm_14's avatar
nm_14
Explorer | Level 3
2 years ago

Error space limit reached but there's still space available

I like to use dropbox to back up my photos from my iPhone. I have a folder storage limit of 5.25 GB. Recently it's failed to upload photos if the amount exceeded 3 or 4 GB. Made sense at first, getti...
Desktop
Error Messages
Storage space
upload
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there nm_14, sorry to hear you're having issues with this.

 

Could you send us a screenshot of the app's exact status as shown in your system tray/menu bar so that we can have a visual too?

 

Also, can you clarify if you're using the automatic camera uploads feature or if you're manually uploading your photos to your Dropbox account? 

 

Thanks so much!

  • nm_14's avatar
    nm_14
    Explorer | Level 3
    2 years ago

    I'm not sure what you mean by status in the menu bar but I took a screenshot of what it shows on the account section with the space percentage. 

     

    Yes it automatically uploads the photos, I took a screenshot of that too.

     

     

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