You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mmakabeh
2 years agoExplorer | Level 3
Dropbox storage size changed somehow?
I had 4.5 Gig space since the beginning since i brought several people to Dropbox(2.5 Gig). That was my bonus. Now I get a message that my Dropbox is only 2 Gig's and I have 4.5 Gig used.
Please a...
Jay
Dropbox Staff
Hi mmakabeh, thanks for bringing this to our attention.
Could you clarify the exact quota visible on this page on your account?
This will help me to assist further!
mmakabeh
2 years agoExplorer | Level 3
That I went somehow my from free 4.5 Gig's to 2.0 gigs. It says; that I am out of space and I am using 4.5 gigs of my 2.0 available space.
- Jay2 years agoDropbox Staff
Could you attach or paste a screenshot of the plan page in order to understand what you're looking at?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!