You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jendavisfromca's avatar
jendavisfromca
Helpful | Level 5
2 months ago

Dropbox online-only consuming hard drive space on Windows

I set my Dropbox and folders to online only but it is still taking up the majority of my hard drive.  The files are (also?) located on my c drive: C:\Users\JaneDoe\Dropbox.  If I delete a folder from the C drive it deletes it everywhere. I'm not sure how to fix this as I have never had this problem before.

 

 

Desktop
Storage space
Windows
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi jendavisfromca, thanks for bringing this to our attention.

     

    Could you check to see if there is a Dropbox cache folder which you can delete?

     

    Also, could you let me know more about what you mean when deleting a folder deletes it everywhere?

     

    This will help me to assist further!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!