Dropbox keeps saying my account is full, even though there are no excess files.

Question

I have Dropbox Basic. I accidentally started to download a large photo collection which exceeded my 2GB limit.&nbsp; Now it tells me that my account is full, although when I go to File Explorer I don't see any of the photos, just one unrelated item.&nbsp; How do I delete all the photos from Dropbox, when I can't even see them.
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Nancy · Answer

Thanks for your post, mjhertz.
&nbsp;
To clarify, have you checked your account online and you don’t see any of these photos there either?&nbsp;
&nbsp;
What do you see on your Backups page here?&nbsp;
&nbsp;
Keep me posted for any updates.

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Dropbox keeps saying my account is full, even though there are no excess files.

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