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Forum Discussion
Daviator
11 months agoExplorer | Level 3
Desktop says out of space, even though I'm on Business trial
I signed up for the Business Trial account that is supposed to provide 9Tbs of space. I downloaded and installed the Desktop app and attempted to back up some folders containing photos from my 4Tb dr...
Daviator
Explorer | Level 3
Thanks. I gave up and found another service that simply backs up my pc, including external drives, without having to copy anything anywhere, and for about 40% the cost of Dropbox.
The frustrating part was that the directions provide NO guidance to any alternative method, and no explanation, and no one at DropBox could or would answer my question about the reason for the need of a local folder.
Rich
10 months agoSuper User II
Daviator wrote:
... no one at DropBox could or would answer my question about the reason for the need of a local folder.
You're misunderstanding what Dropbox is, at its core, and how it works. It's not a cloud-based folder where the content only exists online. The local Dropbox folder is a regular folder like any other, and anything within it takes up space just like any other folder.
The entire point of Dropbox is that is synchronizes your local Dropbox folder with your account online, which then syncs with any other devices linked to your account so that the Dropbox folder is the same across all of your devices. Dropbox, at its core, is a synchronization service; not a backup service. Yes, it has some backup functionality, including the ability to backup external drives, but that's not the feature that you were using. Instead, you were just copying files to the local Dropbox folder, which takes up space.
The Backup feature that I linked to previously can back up an external drive directly to Dropbox, without the need to store it locally in your Dropbox folder.
- Daviator10 months agoExplorer | Level 3
Again, I understand that it syncs with my local PC, as that is what I wanted it to do.
But again, why do my files need to reside in a (local) Dropbox folder to be synchronized? Why can't Dropbox software sync them from their current location(s)? I (incorrectly) assumed that was the point of the Desktop software.
But no one has been able to answer that simple question, especially when other services do it that way (and do it for a much less cost.)- Mark10 months agoSuper User II
Daviator wrote:
But again, why do my files need to reside in a (local) Dropbox folder to be synchronized? Why can't Dropbox software sync them from their current location(s)? I (incorrectly) assumed that was the point of the Desktop software.
But no one has been able to answer that simple question, especially when other services do it that way (and do it for a much less cost.)Simply put because that is how Dropbox is designed and intended to work. The system has always worked that way and Dropbox have said they have no plans to change.
If you dont want things to work how Dropbox does it I suggest maybe looking elsewhere.
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