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Forum Discussion
Desktop says out of space, even though I'm on Business trial
I signed up for the Business Trial account that is supposed to provide 9Tbs of space. I downloaded and installed the Desktop app and attempted to back up some folders containing photos from my 4Tb dr...
Rich
Super User II
Super User II
Daviator wrote:
However, I would get "not enough space" errors.
Can you provide a screenshot of the exact error that you're getting?
... Dropbox creates copies of my files locally before they can be copied to the cloud and that's why I get out of space errors. This doesn't make sense ...
It depends on how you're backing up your data. If you're copying or moving the files into your local Dropbox folder, then yes, those files will take up local disk space. If you don't have enough space, Dropbox would report that your local drive doesn't have enough space.
If you're using the Backup feature to backup the content of an external drive, then that content is synced directly to Dropbox, bypassing your local storage.
Thanks so much for the reply and sorry to be blunt, but how he** do I know the difference? And what is the point of the second local copy?
All I wanted to do was copy my 4Tb of photos to the cloud, and then once there, keep them in sync with my local copies.
- Nancy
Dropbox Staff
Hey Daviator, sorry to jump in.
The drive that you mention, is it an internal drive or an external drive instead? I'd like to have a clearer image of what you're doing, so that I can guide you further.
In general, the local Dropbox folder of the desktop app functions like the other folders on your computer, with the difference that its contents sync to your Dropbox account online, as well. So, anything you put inside, will also take up space from your hard drive, like the rest of your computer files.
It's an external drive. I am getting a clearer picture of the "Drop Box" local folder concept, but it still makes no sense to me.
Why doesn't the desktop app simply mimic or simulate a folder and just store what lives where and info such as file names, sizes, etc. but NOT the actual files, before uploading it to the cloud?
Or more simply, why can't the cloud be the "folder" in the app? That's what I assumed it was doing.
I already have my photos and artwork organized, so why do I need to do it all over again in a new folder that would take up double the space (nearly 7Tb in all)? Also, the time that it would take to move/copy 7Tbs of data would be days, if not weeks as it has to be moved in chunks.
Finally, NONE of the instructions clearly spelled out this process or any alternative methods. They simply said that after creating your account, download and install the desktop software, then copy files into it.
Nowhere do they state that the files would need to be stored locally (again), nor does it explain why. And the error message provides NO clue as to what is happening, only that I needed X more Gbs of space.
- Nancy
In this case, since your data is already on an external drive, you can use our external drive backup feature instead, without the need to re-upload everything to the local Dropbox folder.
This feature will basically back up your content to the Dropbox website/cloud, without storing anything in your local Dropbox folder, or affecting your hard drive space. After the backup is complete, you should be able to access everything via your Backups page online.
Let me know if this is what you’d like to achieve.
