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Forum Discussion
'Desktop' can't be opened because the original item can't be found.
I have a Mac. I went to use Dropbox to upload some files. I got a message saying I needed to update.
I followed all the prompts that popped up and ended up with Dropbox copying or moving my deskt...
It sounds like you have enabled the computer backup feature.
Could you try disabling it using these steps, which will then give you an option to move the file back to their default location.
Jay
Dropbox Staff
Dropbox StaffHi Laurie Solle, thanks for messaging the Community!
Just to clarify, did you enable the computer backup feature?
Are you missing any files, and if so can they be restored from the deleted files page?
This will help me to assist further!
Just to clarify, did you enable the computer backup feature?
Are you missing any files, and if so can they be restored from the deleted files page?
This will help me to assist further!
Sadly, I don't know what I did or didn't do concerning the "computer backup" feature.
I simply followed the prompts that came up. I did see a notice that said I might see my desktop moving around, but that it would look normal again after the download finished.
When I first looked at the Dropbox App via the icon on my dock, I think I saw "Desktop, Downloads, and Documents" in there. After changing Preferences to use Finder, my app icon now opens to the internet version and I don't see the App contents any longer.
I have no idea if I am missing files. I wanted to upload some things from my Desktop as attachments and I got the message that I mentioned in the subject heading. I feel like I've been tricked.
- Jay
It sounds like you have enabled the computer backup feature.
Could you try disabling it using these steps, which will then give you an option to move the file back to their default location."Could you try disabling it using these steps, which will then give you an option to move the file back to their default location."
Where are the steps that you speak of??
