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Forum Discussion
Can't access my Dropbox account to delete the backup that takes up space from it
Dropbox tried to backup my computer to a free account. Needless to say I ran out of space. I found and changed the option to backup. I got a message about deleting my files. It would have been fine to delete the backup but did not want to delete my shared files on Dropbox so I stopped. Now can not even open my Dropbox account. When I click open I get a spinning wheel that goes away but no Dropbox.
1) need to get back into my account
2) need to delete the backup files
Thanks.
I am jumping in. My backup is now off. However, now I cannot even get my account to open to delete unneeded backup. Just want to access my very limited normal shared files. Help
I found the option to stop Dropbox from backing up my computer. I was asked if I wanted to delete the files. I was not sure if that meant just the backup files or all shared files as well so I stopped. Now can not longer even get Dropbox to open.
