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Forum Discussion
moon_monkey
7 months agoExplorer | Level 3
0 bytes on disk - basic account
On a new Windows 11 laptop, many files are showing as 0 bytes on disk, in both Dropbox and Windows Explorer properties. These are files of all sizes, not just tiny ones. I have only basic account, so...
- 7 months ago
Try reinstalling Dropbox, and making sure its running: www.dropbox.com/downloading
moon_monkey
Explorer | Level 3
There is no "Make available offline" option on the menu, for any file or folder, in either Windows File Explorer or Dropbox online. I had assumed that was because it was a basic account, from what I read elsewhere. So, how can I get to that option?
Mark
7 months agoSuper User II
Try reinstalling Dropbox, and making sure its running: www.dropbox.com/downloading
- moon_monkey7 months agoExplorer | Level 3
Huh, well reinstalling does seem to have restored those options. Odd, as it was only a couple of weeks ago that I installed it in the first place. Anyway, thanks!
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