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Forum Discussion
"You need permission to perform this action" each time I'm creating a folder.
I have searched through the forum for a solution but have yet to find one. I am using the desktop and trying to create a folder and keep getting the error, "destination folder access denied" "you n...
Hannah
Dropbox Staff
Dropbox StaffI see, Wiskers, thanks for the update.
We appreciate your feedback on this.
At this time, you can only create top-level folders through our website, like Megan mentioned above.
But I'll happily pass your comments along to our team.
Hi guys,
This is completely unworkable -- we have a team of 7 people and a synology server synced to dropbox on the back end, syncing both ways. We need to be able to create top level folders from desktop of each employee and also back it up to our server and vice-versa. Please get this reverted ASAP, I just spent an hour on the phone with IT trying to figure out why this was not working..
A related piece of feedback: Having to go to the website to do secure file requests is also already prompting us to not use dropbox for such matters at all, because it is highly impractical. Nobody ever logs into the website, it's much more clunky than the desktop option.
Thanks,
ChrisHi, Hannah. 25+ year software developer here. There's an adage in development that is "Just because you can, doesn't mean you should". Requiring users to log into the website just to add a folder is cumbersome, a waste of time, and is NOT necessary. This requirement falls under that adage.
If Dropbox is seeing complaints on this forum, that means there are MANY more people frustrated that you're not hearing from. They're just not taking the time to create a forum profile.
If your company wants to keep customers in a highly competitive market like this one, I would suggest making your software as easy to use as reasonably and securely as possible. In a market where OneDrive is constantly in everyone's face on Windows, Dropbox should probably find a way to mitigate that element, and not give users a desire to switch to OneDrive (or other competing products).
Listen to me, don't listen to me, either way is fine. But OneDrive doesn't make me jump through these hoops when I use it in my 9-5, and now I'm mulling the possibility of saving a lot of money by switching.
