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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
I am trying to open a new file shared with me and Dropbox is telling me i am out of storage and need to upgrade. I am using the free basic plan and 0GB out of 2GB so this upgrade is unnecessary.
Maybe the file is more than 2GB but why would they prevent me from accessing it?
It is frustrating and I have had zero help from Support Chats.
Anyone have any ideas?
- Rich
Super User II
becca4 wrote:
I am trying to open a new file shared with me and Dropbox is telling me i am out of storage and need to upgrade. ... Maybe the file is more than 2GB but why would they prevent me from accessing it?
When you're a member of a shared folder you have your own COPY of the share in your account, so you need to have enough space in your account to hold the entire folder.
If you only need view/download access to the files in the share, ask the owner to send you a shared link instead.
