You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

p_kasandraa's avatar
p_kasandraa
New member | Level 2
6 months ago

Why are files shared with me opened through a web browser?

Why are files shared with me opened through a web browser? At the same time, the files that I created (Excel, Word) are opened using Windows (Microsoft Office 2016)? What should I do so...
  • p_kasandraa's avatar
    p_kasandraa
    6 months ago

    Hello!
    No access was granted not through a link, but through an account(email)


    It turned out that the solution here is banal and simple.

    Access was granted to a separate file and it did not appear in win explorer. But as soon as access to the folder was granted, the shared folder appeared in the Dropbox folder (in windows folder) and all the files that were there, respectively, too... Well, of course, in win explorer they are opened through desktop applications.
    PS it took two days for solution 😂