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Forum Discussion
REL_IT
12 months agoExplorer | Level 3
View Only link is not loading folders from an app and the browser freezes
Hi Community,
Iam a Dropbox Plus user and I have shared one of my app's folder using the view only link option which allows anyone who has the link to view the same. But the generated view on...
Hannah
Dropbox Staff
Hey REL_IT, thanks for joining the Dropbox Community!
Can you let us know more about this app? Is it an API app that you created?
Do the folders/files appear correctly when you're viewing them from your All files page?
Keep me posted.
REL_IT
12 months agoExplorer | Level 3
Sorry for the confusion , its not APP I meant one of the shared folder in the dropbox. When i tried to share that via the view only link Iam facing the above mentioned issue.
- Hannah12 months agoDropbox Staff
Thanks for the clarification, REL_IT.
If you delete the link and create a new one, do you see the same thing?
Also, is it possible to send us a screenshot of how the actual folder appears in the All files page (if it doesn't contain any personal info)?
- REL_IT12 months agoExplorer | Level 3
Yes I have deleted and re-created , it didnt solve the issue. And i have checked these folders in dropbox online app and desktop app which are normal and as expected. It is the view only that are causing issue.
In All files i can see a folder eg A. But in view only i see multiple A. Also the loader is showing for more time and freezes the browser.
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