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Forum Discussion
Upload error due security concerns, what does this mean?
Trying to upload pdf files from mobile to Dropbox using 'share' option on phone as usual, got errors saying unable to upload files due to security concerns. No problem uploading same files using web interface, but much less convenient. What securuty concerns, and how do I stop the errors?
- Megan
Dropbox Staff
Hi Ajb1, let's jump right into this!
As a first step, can you clarify the OS you're using, along with the Dropbox mobile app version too?
If you try to open the Dropbox app, and click the + icon in order to upload these files, do you get any errors? Feel free to send me a few screenshots of the error you mentioned.
Keep me posted!
- Thanks for the prompt reply Megan.
Samsung Galaxy A40
Android 11
Dropbox app version 348.2.4
Using the +icon worked ok.
Not sure how to add screenshots of problem here. First message was 'some of your files failed to upload. Review your files and try again', then a box saying 'operation not allowed'. Pressed the button saying 'review files', got a screen headed Apps, including the message 'Unable to upload file due to security concerns'. Also had a notification saying 'Upload failed [filename]' and 'tap for details'. Tapped, got message 'Upload failed. We dont have permission to read [filename].
Hope this helps, can add screenshots if you let me know how!
Ajb1
