You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TWISTY
2 months agoHelpful | Level 6
Upload app sync speed is very slow on macOS.
macOS: Sonoma 14.6.1
Dropbox desktop App, auto update is on, currently v209.4.3661
Dropbox Advanced - 310TB
Speed Test: 110Mbps Download/24Mbps Upload
Been using dropbox for 10+ years wit...
- 2 months ago
I might've fixed it.
I logged out of dropbox then uninstalled and reinstalled dropbox.
Logged back in.
It has a lot of indexing to do but it is moving quickly, I'll let it run overnight and reassess in the morning.
TWISTY
Helpful | Level 6
Thanks for the reply.
Are you certain that you have no other software that could be monitoring the Dropbox folder or app?
No new software has been installed in the last 6 months or so.
Have you contacted your ISP for further assistance on this matter?
Yes, they said if it isn't affecting other apps then contact dropbox. I checked by uploading a 500MB file to Google Drive via browser which took 3 minutes.
I uploaded the same file to dropbox via browser which also took about 3 minutes.
This same file would take hours on dropbox via desktop app.
Also, how many files do you have inside your Dropbox folder at the moment? You should be able to check its Properties, if you need to find out more.
On my desktop there are 235,535 items, most of those are "online only".
I do use selective sync so there is a lot more within dropbox that I do not need access to.
TWISTY
2 months agoHelpful | Level 6
I might've fixed it.
I logged out of dropbox then uninstalled and reinstalled dropbox.
Logged back in.
It has a lot of indexing to do but it is moving quickly, I'll let it run overnight and reassess in the morning.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!