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Forum Discussion
Updates to shared files aren't appearing for me or others
Hello everyone.
I have a problem with files not syncing.
When other users update the shared files I can not see the changes and
when I update the shared files other users can not see the changes.
What shall I do ?
- Jay
Dropbox Staff
Hi Laura- Zante, thanks for bringing this to our attention.
Are you certain your editing the files in the shared folder?
Does the folder have a two person icon in it to confirm it's a shared folder? Can you upload the files directly to the site to test it from there?
Any other info or screenshots would be helpful!
Dear Jay,
Thank zou for getting in touch.
Most of the files I m using someone shared with me, but I can not see the changes.
I upload the file (excel) "Belegungspla_2024" as an example.
And in the Dropbox icon that appears on the side it iswritten "Files are up to date". [Removed as per Community Guidelines]
