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Forum Discussion

Allie4's avatar
Allie4
New member | Level 2
2 years ago

"Unable to upload icon" error message. What does it mean?

Every time I go to upload a folder to Dropbox, I get this message "Unable to upload icon". And then I choose "Skip this file". Once everything is uploaded, all the files seem to be there, so I can't ...
Error Messages
Sync
upload
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Allie4, let's jump right into this! 

 

Is it safe to assume that you're using the website when uploading content? If not, feel free to correct me here. 

 

Provided you're indeed using the web, can you let me know if you notice this behavior on a different browser too? Does it only happen with folders, or files too?

 

Keep me posted, and we'll take it from there! 

Im4's avatar
Im4
Explorer | Level 3
2 years ago
I am having the exact same issues whenever I try to upload anything via the Dropbox app. Even a pdf is giving me the same issue. Was this resolved?

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