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Forum Discussion
"Unable to upload icon" error message. What does it mean?
Every time I go to upload a folder to Dropbox, I get this message "Unable to upload icon". And then I choose "Skip this file". Once everything is uploaded, all the files seem to be there, so I can't tell what it was talking about. There doesn't seem to be any rhyme or reason to this. Can anybody help me? What does this mean? Thanks!
- Megan
Dropbox Staff
Hi Allie4, let's jump right into this!
Is it safe to assume that you're using the website when uploading content? If not, feel free to correct me here.
Provided you're indeed using the web, can you let me know if you notice this behavior on a different browser too? Does it only happen with folders, or files too?
Keep me posted, and we'll take it from there!
- I am having the exact same issues whenever I try to upload anything via the Dropbox app. Even a pdf is giving me the same issue. Was this resolved?
