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7rjames3's avatar
7rjames3
Helpful | Level 5
8 months ago

Two Dropbox folders appearing in favorites Mac. Not sure how to proceed.

I was having trouble with my Dropbox going into an 'Indexing' spiral. So after reading troubleshooting for this issue I logged out of Dropbox on desktop and logged back in again.    This has fixe...
Desktop
Mac
Sync
  • 7rjames3's avatar
    7rjames3
    8 months ago

    Sorted! (With some trepidation) I deleted the old 'unlinked' file, and this did the trick – the new file now has Dropbox symbol next to it and all right click Dropbox functions. Thank you for your help.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Got it, thanks for the info 7rjames3!

 

Based on everything you mentioned, you should be safe to delete the old Dropbox folder, and keep the new one. 

 

It seems the app is syncing there. Have you tried signing out of the app,restarting your device and then sign back in? 

7rjames3's avatar
7rjames3
Helpful | Level 5
8 months ago

Sorted! (With some trepidation) I deleted the old 'unlinked' file, and this did the trick – the new file now has Dropbox symbol next to it and all right click Dropbox functions. Thank you for your help.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Awesome news 7rjames3!

     

    If you need anything else, give us a shout! 😎

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