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Forum Discussion

Duncan00's avatar
Duncan00
Explorer | Level 3
7 months ago

The "manage hard drive space" and "make online-only" options aren't working on my Mac device

I am using a macbook pro 2014 OS 10.15.5 I do not have right click option "make online only". I have the right click option "manage hard drive space", however when I use this feature to "move to ...
Desktop
Mac
Sync
Duncan00's avatar
Duncan00
Explorer | Level 3

Hi Nancy,

Thanks for your reply.

 

The location of dropbox folder is Users/***/Dropbox

Sync Status is "Your files are up to date"

In the sync tab of my app preferences there only have two items: "Selective Sync", and "Dropbox folder location" I am mentioning this because on my other computer there are more options...

 

Screenshot attached of the right click options.

 

Many thanks!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey Duncan00, thanks for letting me know! 

 

Would you be able to hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi and let me know the version of the Dropbox app that you're using?

  • Duncan00's avatar
    Duncan00
    Explorer | Level 3
    7 months ago

    Hi Megan,

    I'm using 199.4.6287

    Thanks!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hey Duncan00, thanks for the heads up! 

       

      Can I send you an email, in order for us to have a closer look into this?

      • Duncan00's avatar
        Duncan00
        Explorer | Level 3
        7 months ago

        Hi Megan, yes please do!

         

        Many thanks

        Duncan

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