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Forum Discussion

Duncan00's avatar
Duncan00
Explorer | Level 3
7 months ago

The "manage hard drive space" and "make online-only" options aren't working on my Mac device

I am using a macbook pro 2014 OS 10.15.5 I do not have right click option "make online only". I have the right click option "manage hard drive space", however when I use this feature to "move to ...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Duncan00, thanks for letting me know! 

 

Would you be able to hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi and let me know the version of the Dropbox app that you're using?

Duncan00's avatar
Duncan00
Explorer | Level 3
7 months ago

Hi Megan,

I'm using 199.4.6287

Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey Duncan00, thanks for the heads up! 

     

    Can I send you an email, in order for us to have a closer look into this?

    • Duncan00's avatar
      Duncan00
      Explorer | Level 3
      7 months ago

      Hi Megan, yes please do!

       

      Many thanks

      Duncan

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hi again, Duncan! One more thing I wanted to ask before taking you to email; have you also tried these steps to restart your Finder? Do they help at all?

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