You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Drykon
3 days agoNew member | Level 1
"That didn't work for some reason" error; I can't open my shared link.
I have a shared link to a gaming document that I've been using for a while. However, every time I've tried to use the link over the pass couple of days, I get the message shown below.
I've refr...
- 2 days ago
No. If the permissions changed on the file then only the owner can fix it.
Before I removed the link from your post I tested it myself, and while I didn't get the "This didn't work ..." error that you're getting, it did prompt me to sign in to an account to verify my access.
Only the owner will be able to resolve this for you. I would suggest leaving a reply on the forum where you found the file and maybe the owner will see it.
Drykon
New member | Level 1
[link removed]
I'd been able to view it without an account via that link up until about a week ago. When I got the error message, I made an account, but still have unable to view the doc. Additionally, sicne I can't view it, I'm not given the option to save it to my account.
Rich
2 days agoSuper User II
Drykon wrote:I'd been able to view it without an account via that link up until about a week ago.
The link now appears to require a Dropbox account that has access to the link. You'll need to contact the owner.
- Rich2 days agoSuper User II
No. If the permissions changed on the file then only the owner can fix it.
Before I removed the link from your post I tested it myself, and while I didn't get the "This didn't work ..." error that you're getting, it did prompt me to sign in to an account to verify my access.
Only the owner will be able to resolve this for you. I would suggest leaving a reply on the forum where you found the file and maybe the owner will see it.
- Drykon2 days agoNew member | Level 1
As stated previously, I don't have the owner's contact information. The link was shared via a gaming forum and, to my knowledge, only recently stopped working. Is there anything you can do to help with this?
- Drykon2 days agoNew member | Level 1
Ok. Thank you for the help.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!