You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
johnrinek
3 years agoHelpful | Level 6
Syncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that ...
Mantas212
3 years agoHelpful | Level 6
I though it was an issue but I realised it's a weird change to DB icon definitions. Earlier the white circle with a green outline and green checkmark meant a folder contains files that are both Online Only files and Available Offline. Now it signifies that a file or folder has been opened by double-clicking, or through a third-party application, and synced. That means we no longer have an icon that indicates a folder contains mixed sync status files but we do have Two icons that show a file is available and synced. Not a fan of this change. 💤
- William F.53 years agoHelpful | Level 6
Yeah, the new system is completely asinine. Even the people at Dropbox don't seem to understand it or be able to explain it. Keep waiting for the next update in hope that this will go away.
- cindy t.33 years agoCollaborator | Level 9
Dropbox: Go back to the icons working like they did before!!!!
I REALLY need to be able to quickly seen when some files in a folder are synced and some are not. I do NOT need to know whether I opened them last with an app or on my computer. I pay for Dropbox to make my life easier, not for more complexity.
- rusdom3 years agoCollaborator | Level 9
100% agree. Dropbox, please go back to the old system with the icons. The new way of categorizing the icons is useless and actually makes things so much worse.
I'm working with so many files, and such large file sizes, and daily I need to switch around what files are local vs online only. So I need to quickly see at a glance what folders contain any localized/offline files. The old system worked beautifully, and made finding localized/offline files so simple. The new system makes it so much worse. Instead of seeing at a glance whether a root folder has any offline files in it or not, I now have to search through every single subfolder. This new system takes what was a really efficient and awesome feature, and turns it into a huge headache.
It baffles me to think that the Dropbox developers would see this as a positive change. And the reasoning behind the change—to be able to distinguish what files are offline because they were opened vs which files are offline because the "offline" option was chosen—I just don't understand how that distinction is useful at all. This new system with the icons solves a problem that didn't exist, and creates a new much worse problem.
I don't want to come across as mean or snarky with any of this. I appreciate the Dropbox developers and I use (and appreciate) their product every single day. It's just that this change came out of nowhere, seemingly fixing a non-existent problem, removes crucial functionality, and literally makes my job a lot harder now. I just have to hope that Dropbox will revert back to the previous and far superior icon categorizing system.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!