You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

RobbiJ's avatar
RobbiJ
Explorer | Level 4
3 years ago

Sync Issue - Windows 10 - Sync Stuck

Hi, I'm using desktop app version 148.4.4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I've tried all the suggestions I can find excep...
Desktop
Sync
Windows
  • Megan's avatar
    Megan
    3 years ago

    Hi RobbiJ, I hope you enjoyed your weekend! 

     

    Can you try uninstalling, then re-installing the app and see if anything changes then? 

RobbiJ's avatar
RobbiJ
Explorer | Level 4

This is what is says this morning. It does change. But I think the changes are updates to files made online by my colleagues. I'm not sure. It's definately still not syncing files and folders from my desk top. 

 

Thanks heaps for sticking with me! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi RobbiJ, I hope you enjoyed your weekend! 

 

Can you try uninstalling, then re-installing the app and see if anything changes then? 

  • RobbiJ's avatar
    RobbiJ
    Explorer | Level 4
    3 years ago

    So, uninstalling and reinstalling worked. It has created a fair bit of work in tidying up a ton of conflicting files, but at least we're back to syncing correctly. 

    Thanks so much for your help! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Awesome news, RobbiJ!

     

    Have a lovely weekend ahead,enjoy! 

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