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prisch's avatar
prisch
Explorer | Level 3
2 years ago

Sync iMac with new install on mackbook Air

I have had Dropbox for many years on my iMac.  I recently installed the app on my macbook air.  I need to sync the new install witg=h the iMac,    
Desktop
Mac
Sync
  • Jay's avatar
    Jay
    2 years ago

    Hi prisch, could you check your desktop preferences to ensure that the same email is written there, as the one you use to login on the Dropbox site?

prisch's avatar
prisch
Explorer | Level 3

Thanks Walter.  I now have it synced on dropbox.com, but not on the desktop.  There is only has 2 files. When I look through finder, still only the 2 files, but on dropbox.com I have all of the files.  What am I missing? It seems as if the app and website must be using 2 separate passwords.  I don't know how to use the desktop app to change its password.

 

Sorry to be so dense, but I surely appreciate your great help.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi prisch, could you check your desktop preferences to ensure that the same email is written there, as the one you use to login on the Dropbox site?

  • prisch's avatar
    prisch
    Explorer | Level 3
    2 years ago

    Thanks Jay.  That did the trick.  All synced up everywhere.

     

    So appreciate the help.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No problem, glad to have helped out. 

       

      Enjoy your weekend!

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