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Forum Discussion
Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1
1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never...
Hannah
Dropbox Staff
Dropbox StaffHi and thanks for joining our Community, ChristopherMagic .
Sorry to see your having trouble with our desktop app.
Can you please check the exact sync status and version of the app for me?
You can hover over the Dropbox icon in your menu bar with your mouse to see this info.
If you also click on the Dropbox icon, then on your initials/profile pic and then on "view sync issues", do you see anything listed there?
Let me know what you find and we'll go from there.
HELP _ I am having a nightmare of a time. I have the same problem... my files stopped syncing two days ago when I upgraded my Dropbox. Frankly I am not even sure what version of dropbox I am on... but I use a MAC with an operating system Ventura 13.3.1. I spent hours on the phone with apple but they won't help. Yesterday it said 59,000 files had to index - that finished... now it does not say anything about files but continues to say "indexing" - I am so frustrated... if you are a Dropbox expert and can help I will pay for your time.
