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Forum Discussion

ChristopherMagic 's avatar
ChristopherMagic
Explorer | Level 3
3 years ago

Stuck in syncing and finder options are all gone

I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1 1.  The mac icon shows that I am constantly syncing for the last few days.  I've left the computer on and it never...
Desktop
Mac
Sync
ChristopherMagic 's avatar
ChristopherMagic
Explorer | Level 3

I also just noticed that I no longer of the finder icons indicating if the files are local or online online.

 

Thanks.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application?

 

Do you have any other cloud services running at the same time as the Dropbox app?

  • ChristopherMagic 's avatar
    ChristopherMagic
    Explorer | Level 3
    3 years ago

    No, I have not paused anything and nothing else is running.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      What is the current location of the Dropbox folder on your machine? 

       

      When you click the Dropbox icon in the menu bar, what is the message on the bottom left?

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