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Forum Discussion
Storage Usage reported for online-only folders on Finder doesn't match the "User Info".
So after more than a year of discussion on pretty much the same topic, this still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptabl...
According to Dropbox team Jane, if the info about the dropbox folder is close or equal to zero bytes, it means it doesn't take any physical space on the hard disc. The problem I guess that the operating system still sees it as if it is taking that physical space and acts accordingly, i.e., full disc or neat full. I don't know what is the way around that.
I don’t use TM to backup my Dropbox folder...again, not sure why you would do that?
However not seeing the true sizes of folders (ie the space they’re taking up on local drive) is rather annoying
However not seeing the true sizes of folders (ie the space they’re taking up on local drive) is rather annoying
Jane
Dropbox Staff
Dropbox StaffHi Jane
Here's a photo that gives you an indication of all you need to know
https://photos.app.goo.gl/4CTpPG8HVFDtzVwd2
MacOS Sierra
Latest stable dropbox build
my folder is 160GB (reported by OS), but "taking up" approx 40GB
Also view the 2 online-only folders: Demig0s...XYZ - both reported as 1.74GB, and the parent folder as 3.5GB...
- Walter
Hey akaraetteh,
Just a quick note on this, keep in mind that 47.4.74 is already out and I would suggest to download it from here as quick as possible as this is always the first step in order to continue troubleshooting if needed.
If possible, could you also let us know what your desktop is reporting ? If syncing is complete, you should see the "Up to date" message.
Thanks!
- Jane
- Hang on. I’m not disputing the 40GB. I (and many others) are frustrated that every folder reports its size as the size of the full folder, as if the OS doesn’t know files are online only
Eg I KNOW my Akara folder is only 40GB on my disk. But I can’t tell from my OS which folders are taking up the most space on my disk because the OS doesn’t report that. So if, for example, I want to free up some space on my disk, I can’t go to MacOS Finder, sort by size, and make the biggest folder online only. Because doing that won’t affect what is the “biggest” folder as reported to the OS.
The BIGGEST folder reported by the OS is only the folder that’s taking up the most space in the cloud, not the one taking up the most space locally
Furthermore I’m away for a week and so won’t be at my work computer. But if the update is available for Sierra I’ll make sure it happens (we’re very careful with upgrades as they often break something critical)
