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Forum Discussion

nino2's avatar
nino2
New member | Level 2
7 years ago

Storage Usage reported for online-only folders on Finder doesn't match the "User Info".

So after more than a year of discussion on pretty much the same topic, this  still has not been resolved. Sugesting that issue will be resolved in the next version of software is somewhat unacceptabl...
Desktop
Dropbox Basic
Sync
  • HGohar's avatar
    HGohar
    7 years ago

    According to Dropbox team Jane, if the info about the dropbox folder is close or equal to zero bytes, it means it doesn't take any physical space on the hard disc. The problem I guess that the operating system still sees it as if it is taking that physical space and acts accordingly, i.e., full disc or neat full. I don't know what is the way around that.

     
slypapp's avatar
slypapp
Explorer | Level 4
7 years ago
Thanks a lot for the tip. I've been fighting with TM a while ago, sending Apple to hell several times that it is not working, and cannot finish the backups.
  • akaraetteh's avatar
    akaraetteh
    Helpful | Level 5
    7 years ago
    I don’t use TM to backup my Dropbox folder...again, not sure why you would do that?

    However not seeing the true sizes of folders (ie the space they’re taking up on local drive) is rather annoying
    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey akaraetteh, to have a closer look into discrepancies of the disc usage reported when making files available Online-only, please include a screenshot of the behavior in your next reply, as well as any additional details, so as to check back on the matter together. 
       
      Thanks in advance & I’ll be awaiting your next post here! 
      • akaraetteh's avatar
        akaraetteh
        Helpful | Level 5
        7 years ago

        Hi Jane

         

        Here's a photo that gives you an indication of all you need to know

        https://photos.app.goo.gl/4CTpPG8HVFDtzVwd2

        MacOS Sierra

        Latest stable dropbox build

        my folder is 160GB (reported by OS), but "taking up" approx 40GB

         

        Also view the 2 online-only folders: Demig0s...XYZ - both reported as 1.74GB, and the parent folder as 3.5GB...

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